I. Introductory provisions

  1. These General Terms and Conditions (hereinafter referred to as “GTC”) regulate the legal relationship and the rights and obligations arising from this relationship between the company Chameleoon, s.r.o., with its registered office at Bytčická 9009/14, 010 01 Žilina, ID No.: 55 782 884, registered in the Commercial Register of the District Court of Žilina, Section: Sro, File No.: 56724/L as the Provider and the User in connection with the use of the application “Chameleoon”.
  2. The Provider is the company Chameleoon, s.r.o., with its registered office at Bytčická 9009/14, 010 01 Žilina, ID No.: 55 782 884, registered in the Commercial Register of the District Court of Žilina, Section: Sro, Insert No.: 56724/L (hereinafter referred to as the “Provider”).
  3. The Provider is the exclusive author of the application “Chameleoon” and within the meaning of Act No. No. 185/2015 Coll. on copyright (amendment to the Act) as amended (hereinafter referred to as “the Copyright Act”) is the sole holder of the author’s personal and property rights and the sole person entitled to exercise the author’s property rights under the relevant provisions of the Copyright Act.
  4. The user is natural person – entrepreneur or a legal entity that uses the application and the services associated with it. A natural person – consumer is not entitled to order and use the application.
  5. The “Chameleoon” application (hereinafter referred to as the “Application”) within the meaning of these GTC is a dispatch system for the fast dispatch of transport orders for carriers, which interconnects the carriers’ systems with accounting systems, e-shops and warehouse systems.

II. Rules for using the app

  1. These GTC constitute
    The Provider’s proposal to conclude a contract with you as a User pursuant to Section 43a of Act No. 40/1964 Coll., the Civil Code, as amended (hereinafter referred to as the “Civil Code”). You, as the User, by providing the requested information (by entering the data via the form or by any other means offered)e-mail address, name and surname of the natural person (hereinafter referred to as “FO”)/ name of the legal entity (hereinafter referred to as “PO”), billing data – ID number, VAT number, VAT number and telephone number, you agree to accept the terms of use of the application and thus accept the proposal for the conclusion of a contract in accordance with § 43c of the Civil Code. A contract for the use of the application is thus concluded between the Provider and you as a User in accordance with these GTC. The contract for the use of the application is concluded for an indefinite period, with a notice period of one month.
  2. Provider
    To you as a User grants you a non-exclusive, territorially unlimited and limited in time a licence to use the App for the duration of the Agreement as set out in Article I, clause 1.
  3. License
    constitutes the User’s authorization to use the Application within the meaning of these GTC. The Application is provided to the User free of charge for the duration of the test run. The duration of the test run is always defined in the price list of the services. The services of the application are provided to the User for a fee as set out in the price list or published on the website www.chameleoon.sk or on the basis of individual offer.
  4. Licensed by
    to use the application after the end of the test run you obtain as a User by paying the monthly fee according to the respective subscribed package.
  5. Payment of the monthly fee for the respective package is made by automatic recurring payment. The User hereby gives consent to the Provider to withdraw the payment in advance for the next period in the form of periodic payments consisting in automatic debiting of the payment amount from the User’s account by the Provider (via Barion service). In this case, the method of payment shall be fixed indefinitely, provided that the User may cancel it pursuant to Article II, paragraph 6 of these Terms and Conditions. Information on automatic payments is available at the following link – https://www.barion.com/sk/pravne-informacie/
  6. If the User wishes to cancel automatic payments in accordance with Article II, point 5, he/she shall do so no later than 2 days (48 hours) before the next automatic payment (of which he/she will be informed in advance 7 days before its execution) in the interface. Automatic payments are cancelled automatically if the Application Agreement is terminated.
  7. Barion Payment Inc., registered office H-1117, Budapest, Irinyi József utca 4-20. 2. emelet, as the operator of the payment gateway, does not provide the provided payment data to third parties.
  8. When using the payment method via Barion Payment Zrt. this company will be listed as the payment processor on your bank statement or other payment instrument.
  9. Provider
    is entitled to unilaterally change the Price List of services provided by the application by publishing it on the website www.chameleoon.sk.
  10. Communication
    between the Provider and the User regarding the establishment, modification or cancellation of services related to the use of the application will be carried out via electronic mail. The Provider will send electronic mail to the e-mail address provided by You. Electronic mail shall be deemed to have been received on the day following the day on which it is sent to the e-mail address of the addressee.
  11. User
    is obliged to comply with generally binding legal regulations when using the services of the application and to pay the price for the ordered services properly and on time.
  12. Provider
    provide the User with the ordered service at the price valid at the time of ordering the service. The prices of the services are listed on the website: www.chameleoon.sk.
  13. Invoice
    for the provision of services by the Provider shall be sent, as a rule, within 7 working days after the payment has been made in accordance with Article II, point 5.
  14. In case the application or the services provided through it exhibit deficiencies/defects, the User may contact the technical support
    Provider via the email address podpora@chameloon.sk . The Provider is obliged to inform the User about the method of resolving the deficiency/defect within 3 working days from the date of notification of such deficiency/defect.
  15. Provider
    shall not be liable for any damage caused to the User by the non-functionality of the application or
    website, which have occurred independently of the Provider’s will and which
    the Provider could not have influenced, e.g. as a result of force majeure or
    the result of the actions of third parties.
  16. The User is responsible for setting up the individual services in the online interface of the Chameleoon application. This responsibility cannot be transferred to the Provider even if the User has used the Provider’s assistance in setting up the services in the online interface of the Chameleoon application.

III. Principles of processing and protection of personal data

  1. We process your personal data in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Act No 18/2018 Coll. on the protection of personal data, as amended.
  2. The administrator of your personal data is the company Chameleoon, s.r.o., with its registered office at Bytčická 9009/14, 010 01 Žilina, ID No.: 550 782 884, registered in the Commercial Register of the District Court of Žilina, Section: Sro, Insert No.: 56724/L
  3. Contact details of the data controller: podpora@chameleoon.sk
  4. The controller processes the personal data you have provided to it on the basis of completing your order. We keep your personal data in the following scope: name, surname, telephone, email, address.
  5. The Provider/Administrator processes the User’s personal data in the scope of the email address for the purposes of direct marketing in connection with the services used by the User.
  6. The user of the application confirms that he/she agrees to the sending of advertisements and commercial offers to the provided e-mail address in accordance with Act No. 147/2001 Coll. on Advertising, as amended, and Act No. 351/2011 Coll. on electronic communications, as amended.
  7. A limited number of people have access to your personal data. Your personal data is processed within the European Union and is not sent to third countries outside the European Union.
  8. The controller retains personal data:
    • for the period necessary for the exercise of the rights and obligations arising from the contractual relationship between you and the controller (but no longer than the period required by generally binding legislation)
    • for the period of withdrawal of consent to the processing of personal data for marketing purposes. After the expiry of the retention period, the data controller will delete the personal data.
  9. Your rights include:
    • right to information, right of access to data – you have the right to know whether and to what extent we process your personal data. We will provide you with information about the processing of your personal data upon your data access request,
    • right to rectification – you have the right to request rectification of your personal data if the personal data we process is incorrect or outdated,
    • the right to restriction of processing – you have the right to request restriction of the processing of your personal data. If we grant your request, we will only store the personal data, but we will no longer work with it,
    • right to object – you have the right to object to the processing of personal data. You can object at any time to the processing of your personal data if we use it for direct marketing purposes. If we process your personal data for the performance of a task carried out in the public interest/ in the exercise of official authority or for our legitimate interest, you can object to the processing on personal grounds,
    • Right to erasure – you have the right to request the erasure of your personal data at any time. Your data will be deleted if:
      • we no longer need the personal data for the purpose for which it was provided,
      • you object to the processing of personal data,
      • we process personal data unlawfully,
      • you withdraw your consent to the processing of personal data,
      • the personal data must be erased in order to comply with a legal obligation.
  10. The user may exercise his/her right at any time:
    • in writing or in person at the company’s registered office
    • in writing to the following e-mail address: podpora@chameleoon.sk
  11. The controller declares that it has taken all technical and organisational measures to secure personal data.
  12. The Personal Data Protection Supervisory Authority is the Office for Personal Data Protection of the Slovak Republic, located at Hraničná 12, 820 07 Bratislava 27, website: www.dataprotection.gov.sk.
  13. By submitting your billing data, you confirm that you are familiar with the principles of processing and protection of personal data and you accept and agree to these GTC.

IV. Final Provisions

  1. The Operator publishes the GTC on the application’s website at www.chameleoon.sk
  2. The Operator reserves the right to update (amend or supplement) these GTC at any time, without the consent of the User being required for such update. The Provider shall notify the User of any update by displaying the relevant message within the application or by sending a message to the User’s e-mail address provided by the User during registration. The Provider’s notification obligation is deemed to be fulfilled.
  3. Legal relations not expressly regulated by these GTC or the Contract between the Provider and the User shall be governed by the relevant provisions of the Act Coll. 513/1991 Coll. Commercial Code as amended.
  4. Any disputes arising from the contractual relationship between the Provider and the User shall be settled before the competent court of the Slovak Republic. In case of a dispute, the Provider is entitled to sue the User in the place of the User’s registered office.
  5. Notwithstanding any other provisions of these Terms and Conditions, the Provider shall not be liable to the User for lost profits, loss of opportunity or any other indirect or consequential losses due to negligence, breach of contract under these Terms and Conditions or otherwise.
  6. The User declares, that it will not misuse the content provided by the User beyond the scope of the license granted and will not make it available to third parties. In the event of such a breach, the Provider may unilaterally withdraw from the Contract in accordance with these GTC.
  7. These GTC shall come into force and effect on the date of 14.2.2025
    1.